Our Principles and Values

Diversity

With over 1200 employees, VIAS is one of the largest employers in the security industry in Austria. In few other places in Austria there is a greater diversity of people of different origins and cultures than at our workplace, Vienna International Airport.

The diversity of our international guests is reflected in the diversity of our employees.

Respect, openness and understanding in dealing with one another guarantee our high standards on the company's services.


Company Principles

Employees of Vienna International Airport Security Services, know that effective airport security depends to a great extent on attentiveness and the ability to work in a team.

Guided by this philosophy, we now find ourselves in a position in which we can proudly state that we comply with the standards of the airport security sector. This is reflected in:  

  • short waiting times
  • friendly and motivated staff
  • the detection of all prohibited items 

Over and above this, the satisfaction of the passengers is our top priority.
Through systematic analyzes in all areas of our company, quality control and training, we are achieving improvements and are developing ourselves further.
 
With this conviction, we at Vienna International Airport will go on providing the highest level of security and services in the future.


Code of Conduct for our Employees

  • I am VIAS, I live it and show it - every day! 
  • Through charm and individual care, I make every passenger feel welcome at Vienna Airport.
  • In challenging situations I remain calm and competent.
  • I am part of the team - the team as a whole achieves the target.
  • I treat my fellow human beings with respect, openness and interest and without prejudice
  • I am happy, jovial, optimistic and motivated with all people I have dealings with.